Delivery Costs and conditions
Garage Doors up to 8' high are Delivered free within a 50 mile radius of a distribution center.
Garage doors items go direct and can take approximately 28 days to arrive.
If outside the free delivery zone of 50 miles from a delivery agent, you will be notified of any additonal delivery charge which will be charged at a rate of $2.50 per mile outside of the 50 miles.
We will not deliver a door without prior confirmation and we are sure someone will be at the address to accept delivery.
The delivery agent will call you in advance to schedule the delivery of your garage door.
We only offer a driveway delivery service and we cannot place doors in your garage or carry doors to any other location.
We offer a delivery service based on one driver and so some larger doors may require an able bodied person to assist in the unloading. We will not be able to deliver if you cannot provide our driver with assistance unloading.
You must have the means to move doors after they are unloaded.
We take the health and safety of our employees very seriously and they will not do anything whatsoever that may lead to an injury to themselves or others.
All methods require a signature from the householder; the person accepting the delivery must be over the age of 18 and have the express permission to sign for the goods on behalf of the purchaser.
We normally complete all our deliveries in the morning and our drivers can arrive as early as 5.30am, please be aware we may get you out of bed, we have had to take this action to ensure all our deliveries are completed on a very busy road network.
We are happy to discuss any special requests with you on our normal contact number or via the email system.
Please help us get your door to you in good time by being flexible with our transport department when we call to arrange delivery.
Operators and parts have the normal delivery schedule.
Garage Doors Returns Policy
If your goods are incorrect, faulty or damaged on delivery you will receive a replacement within 4 weeks.
If you are unhappy with your purchase then please contact us in writing.
As all our doors are custom made we do not accept returns, all sales are final.